Counselling & Psychotherapy Derby | Professional Therapy

Counselling Derby

Professional Counselling in Derby 

Life isn’t always straightforward, and there are times when it can feel difficult to cope with everything you’re facing. Whether you’re struggling with anxiety, low mood, relationship difficulties, stress at work, trauma, bereavement or simply feeling overwhelmed, seeking professional support can be the first step towards feeling more in control.

At My Solution Wellbeing, we offer professional counselling in Derby for adults, children, young people and couples. Our experienced therapists provide a welcoming, confidential space where you can speak openly without fear of judgement, allowing you to explore your thoughts and emotions at a pace that feels comfortable for you.

Every client has their own experiences, challenges and goals. That’s why we don’t believe in a one-size-fits-all approach to therapy. Instead, we carefully match you with a counsellor whose skills and therapeutic approach best meet your individual needs, helping you build resilience, improve emotional wellbeing and develop practical strategies that support lasting positive change.

Conveniently located in Derby city centre, we also offer online counselling for clients throughout Derbyshire, making it easier to access professional mental health support wherever you are.

What is Counselling?

Counselling is a collaborative process that helps you better understand your thoughts, feelings and behaviours while providing practical support during difficult periods of your life. Working with a qualified counsellor gives you the opportunity to explore personal challenges in a confidential environment where you can speak honestly and openly without feeling criticised or pressured.

Many people choose counselling when they’re experiencing anxiety, depression, stress, grief, trauma, family difficulties or relationship problems. Others seek therapy because they want to improve self-confidence, manage major life changes or develop healthier ways of responding to situations that repeatedly affect their emotional wellbeing.

Rather than offering advice or telling you what decisions to make, counselling focuses on helping you gain greater self-awareness, recognise unhelpful patterns and develop strategies that allow you to move forward with confidence. The therapeutic process is tailored to your individual circumstances, ensuring that the support you receive reflects your unique experiences and personal goals.

At My Solution Wellbeing, our Derby therapists use a range of evidence-based counselling approaches, selecting techniques that are appropriate for your needs. Whether you’re looking for short-term support to overcome a specific challenge or longer-term therapy to explore more complex issues, our aim is to help you achieve meaningful, lasting improvements in your mental and emotional wellbeing.

Benefits of Counselling With Our Derby Team

Getting the right counselling is just as important as getting counselling. This is why you should take the time to vet the counselling service and team you choose, ensuring you get value for money and, above all, the proper support and care.
At My Solution Wellbeing, we have a qualified and experienced counselling team in Derby ready to support you. Here are some of the benefits you get by choosing to work with us:

Convenient scheduling

Fitting counselling into your already packed schedule can be a challenge. That is why we provide our clients with convenient scheduling to make it easier for them to get counselling when they need it. At My Solution Wellbeing, you can schedule your appointment during the day, in the evening, or even on the weekend, making it more flexible to set a time that suits your mental and emotional wellbeing. We also offer same-day appointments, subject to availability.

Home, office and online counselling sessions

In addition to having our offices open for extended hours, we also allow you to pick where you want to have the counselling session. You can choose to have the sessions in your home, at our office or through our online platform. Allowing you to choose the location for the sessions promotes comfort, making it easier to open up and feel safer during the session.

Trained, qualified and registered counsellors

At My Solution Wellbeing, you will have access to trained, qualified, and registered counsellors with decades of experience working with individuals who face similar challenges to yours. We use tried and proven counselling methods and therapy to support you through your current and future crisis.

Comprehensive counselling services

Each personal issue or challenge that you might be going through requires a different approach to counselling and therapy. That is why we offer a broad range of counselling services to cater to any unique challenges and circumstances you might be facing.

Types of Therapy And Counselling Offered in Derby

Some of the therapy and counselling services you can get at My Solution Wellbeing in Derby include the following:

Couples counselling

Starting, sustaining and ending a relationship comes with various challenges, many of which you may need professional assistance to navigate, such as infidelity, emotional abuse and others. With our couples counselling, we can help you overcome the challenges that many couples go through. Couples counselling is also essential if you’re looking to pick up the pieces and try to make the relationship work.

Bereavement counselling

Bereavement comes with a wide range of emotions, which include sorrow, anger, hopelessness, loneliness, despair and guilt. As painful as this time might be, going through the grief is highly recommended and having bereavement counselling can ensure you go through the mourning process while addressing any underlying issues that could cause depression, guilt and anger.

Children counselling

Children counselling in Derby can help to address a variety of issues, including self-esteem, behavioural issues, eating disorders and social pressures. Because children are still growing and through various changes, it becomes essential to take a different approach when counselling children. We have trained child counsellors who can help your child through any challenges and phases they might face in their life.

Anxiety counselling

Anxiety can bring with it emotional and mental distress, often requiring care and treatment to overcome the symptoms of anxiety and better manage the condition. Getting anxiety counselling in Derby can help alleviate distress and help you better cope and adapt to the symptoms of the condition and even manage it better.

Cognitive Behavioural Therapy (CBT)

Cognitive behavioural therapy is one of the types of therapies we offer at My Solution Wellbeing. It allows you to explore safe interventions that help you overcome safe and negative thoughts and feelings. Using CBT can help you validate your thoughts and recognise any negative habits as you work towards personal development. It is an explorative opportunity that can uncover the roots of negative habits and thoughts.

Stress Counselling

Stress therapy, also known as stress management, is a type of therapy that can help you understand and manage the effects and causes of stress. Stress counselling provides you with the tools and techniques to develop coping mechanisms and reduce stress levels, which also improves your overall well-being.

Steps in the Counselling Process 

Our counselling process is robust and detailed. We follow a set of steps in the counselling process to ensure we cover all our bases when counselling our clients. Our counsellors follow a series of steps to ensure we deliver high-quality, tailored counselling. The steps followed during counselling in Derby include: 

Building rapport 

A positive working relationship is the foundation of effective counselling. That is why the first step of our counselling involves building a strong therapeutic rapport. During the initial sessions, your counsellor will create a safe and empathetic space that makes you feel comfortable and encourages dialogue. 

This first stage of counselling is the most important and sets the tone for a trusting relationship that makes it easy for our clients to share their concerns without fear of judgment. We should also mention that building trust and rapport doesn’t end here. It is a continuous process that runs throughout counselling. 

Assessment 

By this stage, our clients are confident in the counsellor they are working with, and we have made some progress in building trust. At this stage, we will conduct an assessment to tailor the counselling to your needs. 

We also explore the challenges you’re facing, your goals for counselling and your emotional responses. This is a collaborative process that requires your participation to ensure we can comprehensively help address your unique circumstances. 

Exploring your thoughts and emotions 

Our counselling sessions will delve into your thoughts, emotions and behavioural patterns related to your concerns. Our counsellor will gently guide you through self-reflection and exploration, helping you gain insight into your experience. This process can reveal the underlying issues behind your challenges.

Therapeutic techniques 

The first phase of our process involves understanding you, your needs, and the challenges you might be facing. The second phase begins here, as you start exploring solutions and therapies to help you manage or overcome your concerns. 

The techniques we use vary depending on the counselling approach and may include standard methods such as cognitive-behavioural therapy, mindfulness practices, and other evidence-based approaches. The counsellor will collaborate with you to determine the most effective approach for your needs. 

Developing coping strategies 

One of the core aspects of counselling is to provide you with coping strategies as part of the healing process. Our counsellor will work with you to develop healthy coping mechanisms that will empower you and help you manage stress, anxiety and other challenges you might be facing. 

Our Principles of Counselling in Derby 

Our counselling services in Derby are guided by professional principles that ensure we provide each client with the best experience and support. Some of the principles that guide our counsellors include: 

Body  language 

Active listening is one of the pillars of successful counselling. But our counsellors also have to be cognisant that body language is also essential to counselling. Counsellors should always maintain eye contact and be conscious of their movements and the distance they maintain from clients. 

Our counsellors must maintain professional distance and demeanour and always ensure the client is comfortable. This means no touching, staring, or standing or sitting too close to the client, and any other actions that might make the client uncomfortable. 

Cultural awareness 

Derby is a highly culturally diverse area, and our counsellors must always be culturally conscious. This means they must be actively aware of how their culture and the client’s cultural background have shaped their beliefs, values, and biases. 

Our counsellors are trained to be aware of any cultural differences between them and their clients and carefully consider their responses. This is critical for ensuring a respectful relationship, understanding, and administering the most effective approach. 

Ethics 

Our qualified counsellors ensure they combine the principles of propriety and integrity. This is critical because counsellors often receive sensitive information and should handle it discreetly, ensuring confidentiality in all counselling sessions. This is not only a professional requirement but also a regulatory requirement. 

Respect for autonomy 

One of the operating principles of counselling is that it is collaborative, and the client must be involved at every step of the process, including choosing the best therapy. Our counsellors understand that our clients always have a choice and should not be unduly influenced.

The role of our counsellors is to make you aware of the choices available to you and what the consequences of these choices might be, rather than forcing you to do something you don’t want to do. 

Proprietary 

Counsellors should always act in a way that contributes to the client’s welfare, including refraining from causing harm, and should contribute to the greater good of society. Our goal as counsellors is to support our clients on their path to improvement. 

Services

We will match you with a counsellor in Derby that can help with

Derby Office

King’s Chambers is situated at 34 Queen Street (DE1 3DS) in Derby’s bustling Cathedral Quarter—a central position with excellent walkability. Derby Railway Station lies about 0.9 miles away, with easy walking, bus, or taxi access.

Parking Options

On-Site

  • Parking availability: available, not free specified

On-Street Parking

Surrounding streets near Queen Street have metered or pay-and-display parking

Public Transport

Bus Stops

  • Queen Street (St Michael’s Lane stop C6): approximately 37 m away
  • Queen’s Leisure Centre stop: 83 m
  • Bold Lane stop (B13): 249 m
  • Seven Stars stop: 259 m

 

Train Stations

  • Derby Railway Station: about 0.9 miles / 1.46 km from the office—a 15–20 minute walk, or quick taxi/bus ride
  • Peartree Station: about 1.9 miles away
  • Spondon Station: 3 miles away
Details
  • Likely metered bays nearby; check Derby City Council zones
  • Queen Street (37 m), Bold Lane (249 m), others within 250 m
  • Derby Station 0.9 miles (15–20 min walk)
  • Toilets, wifi
  • Lift access, disabled-friendly design
  • Cathedral Quarter shops, cafés, restaurants; nearby business centres
🛍️ Nearby Amenities (within 0.3 mi / 500 m)
  • Located in Derby’s Cathedral Quarter, within easy walking distance of many services
  • Close to Derby Cathedral, shops, cafés, restaurants, and other business centres such as Friar Gate Studios, Sadler Bridge Studios, Riverside Chambers, Marble Hall, and St Helen’s House—all within a few hundred metres
  • Local amenities also include Landau Forte College and Kingsmead School (0.3 miles)
🏢 Building Facilities include:
  • Reception
  • Bike storage
  • Disabled access (lift, hearing toilets, wide corridors)

Compassionate, Confidential & Convenient Counselling Services

Everyone experiences periods in life when things become difficult to manage alone. Sometimes the signs are obvious, while at other times you may appear to be coping on the outside despite feeling overwhelmed internally. Whatever your circumstances, reaching out for support is a positive step towards understanding what you’re experiencing and finding healthier ways to move forward.

At My Solution Wellbeing, we believe counselling should be accessible, supportive and centred around your individual needs. Our experienced Derby therapists provide a safe and confidential environment where you can talk openly about the challenges affecting your life, whether they’re linked to anxiety, depression, trauma, bereavement, relationship difficulties, workplace stress or other emotional concerns.

We recognise that every person’s journey is different. That’s why we take the time to understand your experiences before creating a therapeutic approach that reflects your goals and circumstances. Through compassionate guidance, evidence-based therapy and ongoing support, we aim to help you build resilience, improve emotional wellbeing and develop the confidence to face future challenges with greater clarity.

Whether you’re attending sessions in our Derby city centre practice or accessing therapy online from elsewhere in Derbyshire, we’re committed to providing professional support that helps you take meaningful steps towards lasting positive change.

“ Start your journey to healing with My Solution Wellbeing ”

meet the team

Choosing the right counsellor is an important part of your therapy journey. At My Solution Wellbeing, our Derby team is made up of experienced, compassionate professionals who are committed to helping people navigate life’s challenges in a supportive and confidential environment.

Each of our therapists brings their own expertise, training and therapeutic style, allowing us to carefully match you with the counsellor who is best suited to your individual circumstances and goals. Whether you’re seeking support for anxiety, depression, trauma, relationship difficulties, bereavement, stress, low self-esteem or other emotional concerns, you’ll receive personalised care that focuses on your unique needs rather than a standardised approach.

We work with adults, children, young people, couples and families, recognising that every person’s experiences are different. Our aim is to create a safe, welcoming space where you feel comfortable exploring your thoughts and emotions while building the confidence and resilience needed to move forward.

No matter where you are in your mental health journey, our Derby counselling team is here to provide professional guidance, practical support and compassionate care every step of the way.

Why Choose My Solution Wellbeing in Derby?

Finding the right counsellor is about more than qualifications alone. It’s about working with someone who listens carefully, understands your experiences and creates a supportive environment where you feel comfortable being yourself.

At My Solution Wellbeing, we’re committed to providing professional counselling that is tailored to every individual rather than following a one-size-fits-all approach. From your initial enquiry through to your ongoing sessions, our focus is on ensuring you receive the support that’s right for you.

When you choose our Derby counselling service, you’ll benefit from:

  • Experienced and qualified therapists.
  • A personalised therapist matching process.
  • Support for adults, children, young people and couples.
  • Face-to-face appointments in Derby city centre.
  • Secure online counselling across Derbyshire and the UK.
  • Confidential, non-judgemental therapy.
  • Flexible appointment availability.
  • A wide range of evidence-based counselling approaches.
  • Support for both short-term challenges and long-term emotional wellbeing.

Our goal is to help you feel heard, understood and empowered, providing practical support that enables you to make meaningful, lasting changes to your mental health and overall wellbeing.

Frequently Asked Questions

Find quick answers to common questions about our services, appointments, and support options.

The cost of counselling depends on the type of appointment and service you require. Our fees are clearly displayed on our website, and we’re happy to discuss the most suitable option for your needs before you book your first session.

No. You can contact My Solution Wellbeing directly to arrange an appointment. While some clients are referred by their GP or another healthcare professional, many people choose to self-refer and access support without a referral.

Your first appointment is an opportunity to discuss what’s been happening in your life, the challenges you’re facing and what you hope to achieve through counselling. Your therapist will explain how sessions work, answer any questions you may have and begin creating a personalised therapeutic approach based on your individual needs.

Yes. Alongside appointments at our Derby practice, we also provide secure online counselling sessions. This gives you the flexibility to access professional support from home or another private location if attending in person isn’t convenient.

Our therapists support individuals experiencing a wide range of emotional and psychological challenges, including anxiety, depression, stress, trauma, bereavement, relationship difficulties, low self-esteem, workplace pressures, family concerns and major life changes.

Our Derby counselling practice regularly supports clients from across Derby city centre and surrounding areas including Mickleover, Littleover, Allestree, Chaddesden, Oakwood, Spondon, Borrowash, Chellaston, Duffield, Belper, Long Eaton and many other parts of Derbyshire. Online appointments are also available.

We’ll take the time to understand your circumstances before recommending the therapist whose experience, specialisms and therapeutic approach are best suited to your individual needs. Our aim is to ensure you feel comfortable and supported from your very first appointment.

Yes. Confidentiality is one of the foundations of effective counselling. Everything discussed during your sessions is treated with the highest level of professionalism and confidentiality, except in the rare situations where legal or safeguarding responsibilities apply. Your therapist will explain these at the beginning of your counselling journey.

Our Counselling Approaches

At My Solution Wellbeing, we understand that every client has different experiences, personalities and goals. For that reason, we don’t believe in delivering therapy using a single method for everyone. Instead, our Derby counsellors use a range of recognised therapeutic approaches, selecting the techniques most appropriate for your individual circumstances.

Our focus is always on providing therapy that feels supportive, effective and tailored to your needs, helping you gain a better understanding of yourself while developing practical ways to improve your emotional wellbeing.

Person-Centred Counselling

Person-centred counselling provides a safe, accepting environment where you can speak openly about your experiences without fear of criticism or judgement. Rather than directing the conversation, your therapist encourages you to explore the thoughts and feelings that are most important to you.

This approach is built on the belief that every individual has the capacity for growth and positive change when given the right support. By developing greater self-awareness and understanding, many clients find themselves better equipped to make confident decisions, improve relationships and overcome personal challenges.

Cognitive Behavioural Therapy (CBT)

Cognitive Behavioural Therapy (CBT) is a practical, evidence-based approach that examines the relationship between your thoughts, emotions and behaviours. Unhelpful thinking patterns can often influence how we react to everyday situations, contributing to anxiety, stress, depression and reduced confidence.

CBT helps identify these patterns while introducing realistic strategies that encourage healthier ways of thinking and responding. The techniques learned during therapy can often be applied in everyday life, making CBT particularly effective for clients looking to develop long-term coping skills.

Psychodynamic Therapy

Our past experiences can have a lasting influence on how we see ourselves, interact with others and respond emotionally to different situations. Psychodynamic therapy explores these deeper patterns, helping you understand how previous experiences may continue to affect your life today.

Developing this insight often enables people to recognise recurring behaviours, improve emotional awareness and create healthier relationships moving forward.

Integrative Counselling

Many of our therapists use an integrative approach, combining different counselling models to create therapy that reflects your individual needs. Rather than relying on one fixed technique, sessions can adapt as your circumstances and goals evolve.

This flexible approach allows therapy to remain personalised throughout your journey, ensuring the support you receive continues to reflect what is most beneficial for you.

How Our Counsellors Help in the Therapy Process

Seeking counselling is a positive investment in your emotional wellbeing. While every therapeutic journey is different, our counsellors share the same commitment to providing professional guidance, compassionate support and a confidential environment where meaningful change can take place.

Creating a Safe and Confidential Environment

Feeling comfortable with your counsellor is essential for effective therapy. Every session takes place within a private, respectful setting where you can discuss your experiences openly, knowing your confidentiality is protected.

This supportive environment allows you to explore sensitive issues at your own pace while building trust with your therapist throughout the counselling process.

Listening With Compassion and Understanding

One of the most valuable aspects of counselling is having someone who genuinely listens without judgement. Our therapists take time to understand your experiences, perspectives and concerns before helping you explore the issues affecting your wellbeing.

Being heard in a safe, supportive environment often helps people gain greater clarity, recognise patterns and begin making positive changes in their lives.

Developing Practical Strategies

Counselling is about more than simply talking through problems. Your therapist will work collaboratively with you to develop practical coping strategies that can be used outside of your sessions, helping you manage stress, regulate emotions, improve communication and respond more confidently to future challenges.

The aim is to equip you with skills that continue supporting your wellbeing long after therapy has ended.

Supporting Long-Term Personal Growth

Our goal is not simply to help you through your current difficulties but to support lasting personal development. As therapy progresses, many clients report improved confidence, stronger relationships, greater emotional resilience and a clearer understanding of themselves.

By combining professional expertise with a personalised approach, we help you build the foundations for long-term emotional wellbeing and positive change.

Areas We Support Around Derby

Although our counselling practice is based in Derby city centre, we regularly support clients from across Derby and the wider Derbyshire area. Our convenient location, together with online counselling appointments, allows us to provide professional therapy for individuals, couples, children and families throughout the region.

We frequently work with clients from:

  • Mickleover
  • Littleover
  • Allestree
  • Chaddesden
  • Oakwood
  • Spondon
  • Borrowash
  • Sinfin
  • Chellaston
  • Alvaston
  • Mackworth
  • Duffield
  • Belper
  • Ilkeston
  • Long Eaton

Whether you prefer attending appointments in person or online, our experienced therapists are here to provide confidential, professional counselling that fits around your lifestyle.

Popular Counselling Services in Derby

Our therapists provide support across a wide range of emotional, psychological and behavioural concerns. Every treatment plan is tailored to the individual, ensuring you receive the most appropriate support for your circumstances.

Anxiety Counselling

Helping individuals better understand and manage anxiety, excessive worry, panic attacks and intrusive thoughts through evidence-based therapeutic approaches.

Depression Counselling

Supporting people experiencing low mood, loss of motivation, emotional numbness and depression while developing practical strategies for recovery.

Trauma Therapy

Providing specialist support for individuals recovering from traumatic experiences using approaches tailored to each person’s needs.

Relationship Counselling

Helping couples and individuals improve communication, rebuild trust and strengthen relationships through professional therapeutic support.

Bereavement Counselling

Supporting individuals coping with grief, loss and significant life changes in a safe and compassionate environment.

Stress and Burnout Support

Helping professionals, parents and individuals experiencing prolonged stress regain balance and improve emotional wellbeing.

When Should You Seek Counselling in Derby?

Life presents challenges that can sometimes feel too difficult to manage alone. Seeking counselling isn’t a sign of weakness—it’s a positive step towards understanding your thoughts, improving your emotional wellbeing and finding healthier ways to cope with life’s difficulties. Many people begin therapy because they want support through a specific situation, while others simply want to better understand themselves and make lasting positive changes.

Below are some of the most common reasons people choose counselling at My Solution Wellbeing in Derby.

Anxiety and Persistent Worry

Occasional anxiety is a normal part of life, but when constant worry, racing thoughts or feelings of panic begin affecting your daily routine, professional support can make a significant difference.

Our Derby counsellors work with clients experiencing general anxiety, social anxiety, panic attacks, health anxiety and excessive worrying. Together, we’ll help you understand the underlying causes of your anxiety while developing practical strategies to manage symptoms more confidently.

Stress, Burnout and Feeling Overwhelmed

Modern life places increasing demands on our time and energy. Work pressures, family responsibilities, financial concerns and major life events can all contribute to chronic stress.

If you’re feeling emotionally exhausted, struggling to switch off or finding everyday responsibilities increasingly difficult to manage, counselling can help you identify the causes of your stress and develop healthier coping mechanisms before burnout begins affecting your overall wellbeing.

Depression and Low Mood

Depression affects everyone differently. You may feel persistently sad, emotionally numb, lose interest in activities you once enjoyed or struggle with motivation and self-confidence.

Therapy provides a supportive environment where you can openly explore these experiences while working towards understanding the factors contributing to your depression. With the right support, many people gradually regain confidence, rebuild resilience and reconnect with the things that matter most.

Trauma and Difficult Life Experiences

Traumatic experiences can continue affecting emotional wellbeing long after the event itself has passed. Whether you’ve experienced childhood trauma, abuse, bereavement, accidents or other distressing situations, counselling provides a safe space to process those experiences at a pace that’s right for you.

Our therapists use evidence-based approaches to help reduce the emotional impact of trauma while supporting long-term healing and recovery.

Relationship and Family Difficulties

Healthy relationships require communication, trust and understanding, but conflicts can arise for many different reasons. Whether you’re experiencing difficulties with a partner, family member or close friend, counselling offers an opportunity to better understand these relationships and develop healthier ways of communicating.

Relationship counselling can also help couples strengthen their connection, resolve conflict and navigate significant life changes together.

Bereavement and Loss

Losing someone important can affect every aspect of life. Everyone experiences grief differently, and there is no right or wrong way to process loss.

Counselling offers compassionate support while you work through difficult emotions, helping you understand your grief, adjust to change and gradually move forward at your own pace.

Building Confidence and Personal Growth

Not everyone comes to counselling because of a mental health condition. Many people simply want to improve self-confidence, manage life transitions, develop healthier relationships or gain a better understanding of themselves.

Therapy provides an opportunity to reflect, learn and grow, helping you build emotional resilience that supports every area of your life.

The Trust We’ve Earned

We take pride in the trust our clients place in us. Here’s what they have to say about their experience and our commitment to quality.

5.0
Based on 103 reviews
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Steve G
17:33 16 Oct 25
I felt safe to express my feelings in times of vulnerability and struggle and i am really grateful
that i came here and managed to improve my life and habits which has made me happier overall
Claire Chafer
19:14 14 Oct 25
I’m so happy that I found My Solution Wellbeing for my son. I contacted them and after a few questions from the lovely team about what’s going on, he was matched with Charanjeet and booked in for his first session the following week. It’s clear that she has a real passion for what she does and genuinely cares about the people she helps. My son says that she is a great person and she is making the counselling process easier for him. Which is brilliant.
maeesa ebrahim
13:08 14 Oct 25
i had a good session here, would definitely continue and i would definitely recommend to anyone who needs it. extremely helpful staff and they’re very kind really enjoyed my experience.
B Gill
12:21 14 Oct 25
I have seen Nindie for a few weeks now and can honestly say it was the best decision I have made. She was so welcoming and made me feel at ease and very comfortable to open up since day 1. There is no judgement and she takes time to understand and support me through my personal growth journey, providing techniques which can be applied day to day. She is very understanding and supportive and I would highly recommend her.
Gee
10:37 14 Oct 25
Good service and support provided where my personal experience was nothing but amazing and helped me to overcome my fears and problems
Hiba Elmishri
10:32 14 Oct 25
Really helpful and solved the specific issues i was facing all whilst feeling like a caring and safe space where i could openly express how i felt. i really recommend to anyone who’s going through something and wants help as you’ll be supported here
Sharon Perkins
12:00 11 Oct 25
My 13 yr old daughter has been coming to see Nuha for 3 months now, to help with anxiety and other issues that have affected her school attendance and sleep. From day one Nuha has been nothing but kind, helpful and extremely knowledgeable, she said that she would definitely be able to help my daughter, and she wasnt wrong! Started with weekly sessions that have now dropped to every 2 weeks, my daughter is doing amazingly well, her mental health has improved so much, and shes back in school full time. My daughter loves her and really looks forward to her sessions. A massive thank you and I hugely recommend Nuha.
Steven Bostock
14:31 03 Oct 25
My partner and I were struggling with a few aspects of our relatively new relationship,which was close to coming to an end.
We both decided to give therapy/counselling a go, which is when we were partnered up with Dipa at MSW.
This was at the start of the year,it's now October and I'm so pleased to say that with Dipa's understanding, compassion,empathy and solid support, we're feeling so secure in our relationship and the future is once again looking bright. So much so that our wedding plans are back on track.
Dipa will be at the top of the guest list 😁.
This process has proved that therapy can work for anyone, but you must be dedicated and trust your counsellor.
Dipa, I can not thank you enough. Not only did you get the relationship back on track, you really helped me to build myself back up to the point where I feel strong enough to tackle anything that life throws at me.
Kyle Boddy
15:36 02 Oct 25
Me and my partner had some sessions with santosh, she was a lovely lady super friendly,understanding and kind. She really helped our relationship do a complete 180. I would a hindred percent recommend.
Ms. Sophia is an exceptionally kind and empathetic person who truly cares about her patients. She listens attentively and creates a safe atmosphere that makes it easy to open up. Thanks to therapy with her, I was able to organize my thoughts and gain a new perspective on many things. I can wholeheartedly say that Ms. Sophia is a therapist truly worth recommending.
Sophia has been absolutely amazing in supporting my young person. From the very start, she created a safe, understanding, and encouraging space which has really helped them to open up and make such wonderful progress.

Sophia is patient, professional, and genuinely cares, and it’s been clear throughout that she is fully committed to helping them grow and move forward.

I’m so grateful for the guidance and support Sophia has provided—it’s made such a difference. I would highly recommend My Solution Wellbeing Counselling to anyone looking for the right support.
ARIANA AHMED
19:41 27 Sep 25
I was very nervous from the beginning, however after my first session with Jaz I immediately felt at ease , she made me feel comfortable and safe . Her persona is so welcoming . I feel like I’m talking to a friend. I leave our sessions having a different outlook on certain things ever time !
kristina bobokova
08:19 27 Sep 25
I have been considering therapy for such a long time and wasn’t really sure it is the right thing for me to do. But when I have finally opened to the idea of counselling, I found Jaz. Jaz has been very supportive and makes me feel safe enough to express how I feel, she has been nothing but highly professional but also is able to treat me highly on personal level. Sessions with her doesn’t feel like Im talking to someone who is there just to the the job, but more like Im there with someone who cares and listens. I have been seeing Jaz for quite some time, and I am glad that I have chosed her as my councillor, one of the best decisions I have made for myself.
J S
13:55 23 Sep 25
Working with Jackie has been an incredibly supportiveexperience. She helped me feel safe enough to explore my attachment patterns and guided me through understanding where some of my struggles came from. Her compassion and insight gave me the space to reflect without judgement, and I’ve started to appreciate myself in ways I never thought possible. I feel more connected, more confident, and more accepting of who I am. I’m so grateful for the steady support, warmth, and encouragement she has shown me on this journey.
Matthew Goodall
11:44 23 Sep 25
My solution has been truly incredible in the way they have helped and cared for me since coming into the service . My counsellor Cara has been amazing , making a safe space for me to open up and talk about the issues I've been facing. Her lovely warm aura , her reassuring smile and her depth and wealth of knowledge is truly second to none and I am so glad I made the decision to come back into counselling as it means I get to benefit from her brilliance !
Bex Francis-Steele
18:57 13 Sep 25
I am so grateful for the support I received through this counselling service. From the very beginning, I felt genuinely heard, understood, and supported every step of the way. The guidance and tools I’ve gained have not only helped me to manage my anxiety but have also completely changed my outlook on life. I now feel more positive, confident, and capable of handling challenges without becoming overwhelmed or burnt out. This process has truly given me a way forward, and I couldn’t be more thankful for the difference it has made in my wellbeing. Would not hesitate to recommend this service. Thank you Pav, you helped me get my life back.
Ella Downs
19:59 06 Sep 25
ive been attending counselling here for nearly a year now and I honestly can't express how grateful I am for the experience. when i first began, i was in a very low place, struggling with self esteem and family issues and just feeling completely off track in my life. working with Sally, my counsellor, has been life changing. she has always been warm, welcoming, and incredibly validating. from the beginning, i felt safe and understood, which made it so much easier for me to open up and work through what I was going through. knowing that I was speaking to a professional who genuinely listened and offered thoughtful guidance made a huge difference. now i feel so much more like myself again. my mood, my confidence, and my general outlook have all improved significantly. ive even reached the point where i feel i don’t need to attend sessions as often, simply because I’m doing so much better. if you're considering counselling, I can't recommend this place, and Sally in particular, enough. it has truly helped me get back on track.
Hamzah Khan
17:05 18 Aug 25
Veer was incredible with me. Nice to find someone who I get on with so well. He was very welcoming and always a pleasure to talk to. I left every session feeling so much better. Thanks and I won’t forget what you’ve done for me.
Keith Newlove
13:35 15 Aug 25
Have been having regular counselling sessions with Ben at My Solutions Well Being. It is a huge help with my anxiety and bouts of depression. Just knowing there is an outlet where I can talk freely is incredibly helpful. I would highly recommend this service.
Poppy Marello
11:47 15 Aug 25
Counselling with Jaz is something I will forever be grateful for. She has a way of making you feel extremely comfortable with being vulnerable - which is something I've never really experienced before. She's very fair, but direct. Caring, but honest. I've tried counselling in the past and just assumed it was something that wasn't for me. But counselling with Jaz has changed that. I've already recommended her to multiple people, and will continue to!
Louise Irene
11:33 12 Aug 25
Sharon is fantastic and really helped me through a significant life change. She asked very pertinent questions which made me reconsider things in ways which my family and friends could not. It was great to have an outsider and a professionals perspective on everything. After a few months of therapy with Sharon I feel like myself again and am ready to be the best version of me. Sharon is incredibly warm and was easy to talk to from the first session. Thank you so much!
Nikki
18:15 30 Jul 25
I’ve had 5 sessions with Jaz now and she is fantastic! She has helped me unpack and make sense of some things in a really gentle way and I now feel much clearer and less confused about the points we worked through. Jaz is such a lovely, kind and down to earth person too, making you feel safe during the sessions….she really is very good at what she does. I highly recommend. Thanks again Jaz!
G G
10:53 26 Jul 25
Dipa has been the kindest and most supportive therapist. She has given me the tools to be able to move forward on my journey with my head held high. Would highly recommend as she is so passionate and highly skilled in her field of expertise.
Caron Hutchinson
19:13 24 Jul 25
Made an enquiry via the online chat function and was contacted within an hour. We were offered a choice of appointments including weekends which makes things so much easier as I’m in full time employment. Nindie contacted us that day to introduce herself and give all the relevant information for our upcoming appointment.
Nindie made us at ease straight away, stayed neutral and compassionate at all times. She made no Judgments and listen to both myself and my partner and offered guidance and tools so we could work through our issues together.
Paul Salisbury
07:42 17 Jul 25
I have just completed a course of counselling with Grace and can honestly say it has been life-changing. Grace has shown empathy, intelligence and understanding and created a safe space for me to explore several issues.
Miriam A.
13:05 13 Jul 25
This was my first counselling session with Veer. I felt welcomed and at ease from the beginning, as Veer was very kind and created a safe, non-judgemental space for me to speak openly. He listened attentively and showed genuine empathy, which helped me feel comfortable sharing my thoughts. Even tho it was just one session i felt relief being about to talk about my feelings.

Thank you so much Veer 🙂
Caroline Davies
16:08 07 Jul 25
I have been seeing Di for about 3 months and can honestly say it was the best decision I have made. Di is an extremely competent and experienced Therapist and I really feel that I am making improvements in my thought processes and other issues I am working on. I feel that it is very important that you and your therapist “Gel” in order to benefit as much as possible from the sessions. I definitely “Gel” with Di. I wouldn’t hesitate to recommend her and I really value her input.
Andrew Lennard
15:53 07 Jul 25
I worked with Santosh after feeling overwhelmed with balancing a difficult work situation, family life and self doubt. I felt the issues were very isolated to the last couple of years and was sceptical of starting the timeline process- going right back to my first memories but it did definitely help and it was definitely the right process. I am quite a self aware person but talking it through in detail and having someone understand the situations and help put things in order was definitely useful. During the course I really felt things becoming much easier in day to day life and since finishing I feel that balance I was after has returned. I've come away with mechanisms to ensure situations don't happen again and if they do, better ways to deal with them. I didn't really think I needed the therapy but I'm so glad I did it and would recommend people get in touch if they even begin to feel it might be useful, it's well worth it.
Salman Fairoos
17:36 05 Jul 25
I’ve never been one to open up to people, but my weekly sessions with Sophia have changed that. For the first time, I’ve been able to express my feelings honestly and feel truly heard. She has helped me reignite dreams I thought I had buried long ago.

For so long, I was convinced I wasn’t strong enough or good enough — but Sophia has opened my eyes. Her insight, empathy, and wisdom have given me the confidence to believe in my own potential again.

Working with her has been nothing short of transformative. My sessions with Sophia are one of the greatest things I’ve ever done for myself, and I will always be grateful.
Jake Pankhurst
20:32 04 Jul 25
Grace has been a wonderful support to me since I started my sessions with her in April.
I feel like I have known her for years and have found my sessions incredibly helpful.
Joanne Angrave
06:35 04 Jul 25
Our 13 year old son has been seeing Sophia for a few months now after his previous counsellor left MSW. At first he struggled with the change but now realises that he does benefit from his sessions and can be open and honest with her. She is happy to listen to any concerns we have and is always professional, kind and supportive.
Rubycleans
15:35 03 Jul 25
Sharon and my solution wellbeing were absolutely great. I managed to make an appointment and was seen very quickly, and Sharon really made me comfortable and at ease during every session. She was incredibly understanding and helpful when I came to her when my worries. Highly recommend both Sharon and my solution wellbeing as a whole:)
Melanie Drinkwater
14:15 26 Jun 25
Grace is amazing! I came in with horrible stress and anxiety and everything is now more manageable thanks to Grace's support. I leave every session with a better outlook and understanding of my own mental state.
She has helped me get control over my life, I couldn't recommend her or my solutions wellbeing enough. They're incredible!
Casa Satori
08:29 23 Jun 25
I had several sessions with Lynsey and found them to be very helpful in working through my trauma related issues. She was very easy to talk with and had some very useful steps for me to work through to better understand the issues. I felt as though a weight had been lifted after years of carrying emotional burden. I'd highly recommend booking with Lynsey as her approach just makes things seem much clearer and easier to manage. She's kind, caring and professional and you'll be instantly put at ease during what can be quite a daunting process but she helped me get there. Thank you Lynsey ❤️
JO CARVELL
10:48 18 Jun 25
I had the pleasure of working with Sharon for 5 sessions. It was my first experience with counselling, and I felt quite nervous at first.
Sharon's gentle approach to assessment and caring nature quickly put me at ease, and I began to look forward to our sessions. The entire experience was enlightening, and I would gladly return to Sharon for more sessions if I ever needed to explore new issues.
I can't recommend her highly enough; she truly understood me and helped me reflect on aspects of myself that I had previously overlooked. She provided me with thought-provoking strategies to tackle the dilemmas I was facing, and I'm pleased to say that, with the support that Sharon gave me, I'm progressing very well with the decisions that I made. Although my time with Sharon was brief, I'm very thankful for it.
Dev Mistry
21:20 11 Jun 25
I can’t recommend Jag enough. From the very first session, she made me feel completely at ease. I used to worry about what I’d talk about in therapy, but with Jag, the conversations flowed so naturally. She has a calming presence and a way of gently guiding the discussion that made it easy for me to open up and talk through things I’d been holding in for years.

Thanks to her support, I’ve gained so much clarity and feel lighter, more grounded, and more in control of my emotions. She helped me understand myself better and gave me the tools to move forward with more confidence.

If you’re thinking about starting therapy, Jag is an incredible therapist—warm, intuitive, and truly supportive. I’m so grateful I found her
Charlotte Selby
15:29 07 Jun 25
For anyone who is able to work with sharon, know that you are incredibly patient, kind, and caring hands.

I had the honour of working with her for a year on a patient/therapist basis and I could not have asked for better support.

I work well with visuals to explain situations I'm experiencing and she had no trouble at working with and expanding visuals as I worked through things with her.

I'm actually really sad to move on (even though that is obviously a good thing!)

She's absolutely brilliant and deserves every bit of praise that can be given to her!
Graham Hughes
10:42 05 Jun 25
I finally broke away from a toxic relationship and didn’t know how to rebuild myself. This team created a safe space for me to heal from my trauma- thank you My Solution Wellbeing- I would highly recommend how you have helped me to empower myself
Georgina Squire
15:07 28 May 25
Myself and my partner found Lynsey to be very approachable and easy to talk to. She helped us to feel comfortable having difficult conversations and offered support in helping with mental health. Unfortunately we couldn't continue sessions due to work and busy life schedules but I would highly recommend Lynsey for counselling if anyone was looking.
Sonia Riyait
17:58 19 May 25
What a wonderful service provided by Jag at My Solution Wellbeing (Leicester)! If it wasn't for her I would still be struggling with my mental health. In just a few sessions she helped to unravel my thoughts, provided a safe and nurturing environment for me to open up and gave me solutions to take forward. She's also incredibly warm, extremely knowledgeable and an excellent listener which are crucial qualities in an effective counsellor. If you're ever considering getting counselling, please try this service! You won't be disappointed.
Rohan
16:08 10 Mar 25
I would like to thank Diane for helping me and supporting my personal growth. She is so easy to talk to and creates a very calm and safe environment for you to open up in. She supported me with overcoming addiction by implementing a clear and easy to follow structure which worked very well for me and still does. At first I was a little bit reluctant about therapy, but after my first session with Diane the weight that had been lifted off my shoulders was amazing and I was back every week. For anyone struggling with addiction of any sort or just need someone to listen, I would highly recommend MySolution Wellbeing. Thank you so much Diane 🙂
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