ONLINE & FACE-TO-FACE COUNSELLING

You don’t have to
figure it out alone.

A space to be heard. Support to move forward.

Find counselling that starts with you, wherever you are in your journey.

For individuals, couples, children and young people.

Illustrative counselling conversation in a calm, welcoming room

A little support.
A meaningful next step.

My Solution Wellbeing in numbers

The UK’s largest face-to-face counselling service.

From your first conversation to finding the right support, your story matters to us.

1,000+ five-star reviewsReal experiences. Shared by our clients.

150,000+

Clients seen

Individual people. Individual stories.

6

Awards

Recognition for our work.

18

Locations

More places to find support.

10

Years established

A decade of supporting people.

Online or in person

A choice of approaches

People at the heart of therapy

Let’s find your starting point

What kind of support
are you looking for?

A few simple questions can help you explore therapists
and prepare for a conversation with our team.

About 2 minutes · No account needed · Go at your own pace

Not sure? We’ll help you explore →

This is a guide to exploring support, not a clinical assessment.

Small steps. Human support.

Getting started can be simple.

You don’t need the perfect words.
You just need somewhere to start.

  1. 01

    Tell us what matters

    Explore the short guide to describe the support and appointment options you’re looking for.

  2. 02

    Explore your options

    Read relevant therapist profiles, then speak to the team to confirm the right fit and current availability.

  3. 03

    Take your next step

    Ask about fees and book a session. Meet online or in person, in a way that works for you.

Room for what you’re going through

Support for different
moments in life.

Explore all services

Relationships & family

Support to explore communication, connection and the challenges you face together.

Explore couples support

Looking for an assessment?

ADHD assessment
in Leicester

Understand the assessment pathway, fees and your next steps.

Explore ADHD assessment
Services
Six of the therapists at My Solution Wellbeing

You can
start here.

A person, not just a profile

The right connection
makes a difference.

You deserve time to ask questions and find someone you feel comfortable with. Explore our therapists’ approaches and experience, then let the team help you consider your options.

Online and face-to-face appointments give you different ways to begin. Availability, fees and suitability are confirmed before you book.

Meet our therapists
What Our Clients Say

We take pride in the trust our clients place in us. Here’s what they have to say about their experience and our commitment to quality.

Nindie made us at ease straight away, stayed neutral and compassionate at all times. She made no judgments and listened to both myself and my partner and offered guidance and tools so we could work through our issues together.

Managing Director

Global Synergy Corp

I am so grateful for the support I received through this counselling service. From the very beginning, I felt genuinely heard, understood, and supported every step of the way. The guidance and tools I’ve gained have not only helped me to manage my anxiety but have also completely changed my outlook on life. I now feel more positive, confident, and capable of handling challenges without becoming overwhelmed or burnt out. This process has truly given me a way forward, and I couldn’t be more thankful for the difference it has made in my wellbeing. I would not hesitate to recommend this service. Thank you Pav, you helped me get my life back.

Head of Product

Bluewave Enterprises

Although my sessions with Rachel were over video call, it never felt like a barrier. Her warm, friendly, and approachable manner made it feel as though we were in the same room. Rachel supported me through an incredibly challenging year, providing the tools, guidance, and reassurance I needed to rediscover a sense of positivity and happiness. I’m deeply grateful for all her help and support — I truly couldn’t have done it without her.

Strategy Director

Everline Systems

Make space for yourself

Therapy that fits
into your life.

Online, wherever you’re comfortable

Explore online counselling from a private space that works for you.

Face to face, closer to home

Ask about your preferred location and the therapists available there.

Ask about appointment options

Fees without guesswork

Know what to expect.

Check current session prices and discuss the cost of your chosen service before booking.

View current prices

It’s okay to have questions

Before you
take the first step.

Prefer a conversation?
Call 0800 098 2806

Our counselling is open-ended, which means there’s no fixed number of sessions — it all depends on your individual needs and goals.

In your first session, we’ll go through key essentials like contracts, boundaries, confidentiality, and goal planning. It’s also the beginning of the therapeutic relationship, where we begin to explore what’s brought you to counselling and how we can support you.


Some people come for a few sessions, others stay longer — we’ll regularly check in on your progress and make sure it’s working for you.

The first session is an important one. We’ll cover:

  • An initial assessment
  • Discussing confidentiality and boundaries
  • Setting expectations and goals
  • Starting the therapeutic work

It’s also a chance for you to get a feel for your counsellor and ask any questions. We’ll work together to create a space that feels safe, supportive and tailored to you.

Children and adults are £60, couples are £75 and family therapy is £100 per session. Our session prices vary depending on the service and location, but we aim to keep counselling accessible. We take payment upfront to book, and we’re happy to discuss options with you on call. 

We offer a wide range of counselling approaches, tailored to suit your individual needs. These may include:

  • Person-Centred Therapy
  • Cognitive Behavioural Therapy (CBT)
  • Integrative Therapy
  • Couples and Family Therapy
  • Counselling for Children and Young People

Our therapists are trained in a variety of modalities and we’ll work with you to find the best fit.

Booking is simple — you can:

  • Use our online booking system
  • Or call our booking team for support

You can request a specific counsellor based on who you feel most comfortable with. Our team can help you find someone who’s a good fit based on your needs, preferences, or even location and availability.

Yes we do, at My Solutions Wellbeing we provide a range of counselling services in Leicester & Nottingham, so if you need a counsellor, we can help. Our team of expert counsellors will provide you with a professional counselling service that will help you to deal with a range of emotions and feelings.

My Solutions Wellbeing understands that when it comes to counsellors, it will be different for each and every person as well as depend on other factors such as someone’s background, relationships and their beliefs. For more information on our counsellors in Leicester or Nottingham, contact us today.

Yes, we are. At My Solutions Wellbeing, we offer a private counselling service across our supported areas and our private counsellors will help to provide support for any issues or problems to people who feel that they need it. Our private counsellors aim to provide a space where you can speak freely as well as discuss any feelings that may be affecting you, from anger, resentment, fear or guilt, My Solutions Wellbeing can be on hand to help. We offer a private counselling service, which is confidential and respectful, we aim to provide a supportive place for our clients, somewhere where they can discuss anything that they feel is affecting them.

Yes, at My Solutions Wellbeing, we provide a full counselling service in and around Leicester & Nottingham, as specialists we understand that sometimes couples will struggle and experience tough times. Sometimes you may feel overwhelmed, depressed and upset, with this in mind, grief counselling is known for helping people to overcome these feelings. Our grief counselling team will help you to reflect, resolve and address your feelings, for grief counsellors and counselling, call us today.

Counsellors are professionals who have been highly trained and help individuals to create a healing and trusting relationships, the counselling services that we offer provide help and support. At My Solutions Wellbeing our counselling team come with a wealth of experience and knowledge in the counselling services that we provide. We will offer a range of therapies and will work with you to address any issues or problems that you may be experiencing. Our counsellors will also work with you and your medical doctor if necessary, as well as any other health professionals, this is to make sure that you get the best care service.

When it comes to counselling it involves talking through any personal issues or problems that you may be experiencing. As counsellors we will help you to address any issues you may have and deal with them in the most positive way. This also covers improving your self awareness and creating strategies that will overcome them, many of our patients find that just speaking with a counsellor and addressing their issues and being listened to can be very helpful. Here at My Solutions Wellbeing we provide a range of confidential support and all of our counsellors aim to provide private therapy services that are supportive. For more information, get in touch with our team today.

Find quick answers to common questions about our services, appointments, and support options.

Online Counselling, Face-to-Face Counselling & Therapy Across the UK

Taking the first step towards counselling can feel overwhelming, but it is also one of the most positive investments you can make in your mental health and emotional wellbeing. Whether you’re struggling with anxiety, depression, stress, trauma, relationship difficulties, bereavement, low self-esteem or simply feeling overwhelmed by life, professional counselling can provide the support, guidance and tools you need to move forward with confidence.

At My Solution Wellbeing, we provide professional online counselling and face-to-face counselling for adults, children, young people, couples and families across the UK. Our experienced therapists create a safe, confidential and non-judgemental environment where you can explore your thoughts and feelings at your own pace while working towards lasting positive change.

What is Counselling?

Counselling is a professional talking therapy that helps you better understand your thoughts, emotions and behaviours. Working with a qualified counsellor allows you to explore the challenges you’re facing, develop healthier coping strategies and build greater resilience for the future.

Every person’s experience is different, which is why counselling is tailored to your individual needs. Some clients require short-term support for a specific issue, while others benefit from longer-term therapy to address more complex emotional difficulties.

Online Counselling or Face-to-Face Counselling?

Everyone has different preferences when it comes to therapy. That’s why we offer both secure online counselling and face-to-face counselling appointments.

Online counselling provides the flexibility to access professional therapy from the comfort and privacy of your own home, making it ideal for busy professionals, parents, students or anyone who finds travelling difficult. Sessions are delivered using secure video technology, allowing you to receive the same high standard of therapeutic support wherever you are in the UK.

For those who prefer meeting a therapist in person, our face-to-face counselling services are available from locations across the UK. Many clients value the personal connection of in-person sessions, while others appreciate the convenience and flexibility of online therapy. Both options offer the same compassionate, confidential and professional care.

Types of Therapy We Offer

Every client is unique, so we provide a wide range of evidence-based counselling and therapy services to meet different needs. Depending on your circumstances, your therapist may recommend approaches including:

  • Cognitive Behavioural Therapy (CBT)

  • Dialectical Behaviour Therapy (DBT)

  • EMDR Therapy

  • Hypnotherapy

  • Psychosexual Therapy

  • Relationship Counselling

  • Child and Young Person Counselling

  • Family Therapy

  • Bereavement Counselling

  • Trauma Therapy

  • Anxiety Counselling

  • Depression Counselling

  • Life Coaching and Wellbeing Support

Your therapist will always recommend the approach that best suits your individual goals and circumstances.

How Counselling Can Help

Counselling can help you gain a greater understanding of yourself while developing practical strategies for managing life’s challenges. Many clients seek therapy to improve their confidence, reduce anxiety, strengthen relationships, process trauma or navigate significant life changes.

Professional therapy isn’t just about overcoming problems—it can also help you build resilience, improve communication, develop healthier habits and create lasting positive changes that benefit every area of your life.

Why Choose My Solution Wellbeing?

We believe accessing professional counselling should be simple, supportive and stress free. That’s why we offer confidential appointments with experienced therapists, flexible appointment times, same-day availability where possible and no waiting lists.

Whether you’re looking for online counselling from home or face-to-face counselling at one of our UK locations, we’ll carefully match you with a therapist who has the experience and expertise to support your individual needs.

Begin Your Journey Today

Taking the first step can often be the hardest, but you don’t have to do it alone. Our experienced counsellors and therapists are here to support you every step of the way with compassionate, evidence-based care that puts your wellbeing first.

Book your counselling appointment online today or speak to our friendly team to find the right therapist for you.

What happens in your first session?

Start your journey towards better mental health with My Solution Wellbeing. We provide professional online counselling, face-to-face counselling, and therapy in a safe, confidential, and supportive environment, with no waiting lists and appointments available when you need them most. You can book online directly with one of our experienced counsellors or therapists, or speak with our friendly team to arrange a same-day appointment where available.

We offer counselling and therapy for adults, children, young people, couples, and families, delivering personalised support tailored to your individual needs. Whether you choose online counselling from the comfort of your own home or face-to-face counselling at one of our UK locations, you’ll receive the same compassionate, professional care from fully qualified therapists committed to helping you achieve lasting positive change.

At My Solution Wellbeing, our mission is to make high-quality counselling and therapy accessible to everyone. We support people experiencing anxiety, depression, stress, trauma, relationship difficulties, bereavement, and many other emotional challenges through evidence-based therapeutic approaches designed to help you regain confidence, improve your wellbeing, and move forward with your life. With counselling locations across the UK and secure online therapy available nationwide, expert support is always within reach.

Our Blog

Explore helpful articles on mental health, wellbeing, and personal growth. Stay informed with tips, insights, and advice from our counselling experts.

One conversation can be a start

Let’s find your next step.

Take a little time for yourself.
We’ll help you explore where to begin.

Find the right support
SPEAK TO OUR TEAM 0800 098 2806 info@mysolutionwellbeing.com

Head office
2 The Crescent, King Street
Leicester, LE1 6RL

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Business Services

All of our courses are bespoke and designed for your business needs, we will assess your organisation and identify how the course best suits your current needs, We offer a half day or full day course. The trainer is qualified in the field of the course and will engage with a free 30 minute session to answer questions at the end of the course. Contact the My Solution Wellbeing team for all prices and to book your course today.

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